Whatsapp says it cant download file

The issue is on the PC only. So what does a person do in such a situation? Don't worry. Here you will find 7 best tips to fix the media files not downloading problem on WhatsApp Web. We should commence with the basic solution first, and one of them is to restart the browser. Close the browser and open it again. Then try downloading the files. Make sure the internet is working properly on the computer. Try opening a new page in the browser.

Restart your modem. You should also verify the date and time on your PC. Make sure they are set correctly. Then, turn the toggle on for Set time automatically and Set time zone automatically.

Use the Sync Now button to synchronize time. You should also try logging in again into the WhatsApp Web. For that, first, you need to logout from it. To do so, open WhatsApp Web and click on the three-dot icon above the chat list. Select Log out from it. Once logged out, you will be asked to scan the QR code again.

Then try downloading files. If you're still unable to install WhatsApp, here are some tips on how to create free space on your phone:. Note : If you delete your WhatsApp photos, videos or voice messages, you won't be able to view or listen to them anymore. Please see all supported devices in this article. If you see a "Not available in your country" error, or if the Google Play Help Center troubleshooting tips don't help, visit this page to download WhatsApp as an APK file and update the app.

How can we help you? Android Troubleshooting. Problems downloading or updating WhatsApp If you're experiencing issues when downloading or updating WhatsApp from Google Play Store, it's probably due to one of the following reasons: Error codes "There's insufficient space on the device" "This app is incompatible with your Android Device" "This item isn't available in your country" If your case isn't listed above, please check the Google Play Help Center for specific troubleshooting steps.

If you are unable to save the file, it is possible that the SD card is set to read-only. If you still could not save any files to it, your SD card may be corrupted. In this case, you should consider formatting the SD card to fix this problem. But ensure you have a backup of all the data on the card before formatting it. If you can save files to your SD card, but you are still unable to download any files from WhatsApp to your device, you may need to delete WhatsApp data from your SD card.

One of the solutions above should be able to get you out of this persistent error. Just remember to restart the device after each solution until you find one that works. With it, you can:. Product-related questions? Gabriel Hammond August 6, Updated: November 9, What is it? The following are just some of the most effective solutions to try; 1. For more details, read our in-depth guide to recovering deleted messages through backups. There are several reasons why WhatsApp would say that the media file is missing.

The most common reasons are that you might be experiencing internet issues or your date and time settings are wrong. Checking these options should be your first recourse if you are having trouble downloading from WhatsApp. If not, simply tap the media file , and WhatsApp will save the file to your device. Did you like this article? Have any of these solutions worked for you? Have you tried something else?